Policies

We kindly ask that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment.

• Cancellations made within 24 hours of your scheduled appointment will be charged 50% of the scheduled service(s).
• Same-day cancellations and no-show appointments will be charged 100% of the scheduled service(s).

This may include:

• Name
• Email address
• Phone number
• Mailing address
• Payment or billing details
• Other information voluntarily submitted via forms, surveys, bookings, or communications

This may include:

• IP address
• Device/browser type
• Operating system
• Referring URLs
• Pages visited and timestamps
• Interaction data (clicks, bounce rate, etc.)

We use cookies, web beacons, tags, pixels, and similar technologies to:

• Enhance site performance
• Track campaign performance
• Personalize your experience

You can manage cookies through your browser settings.

We may use your information to:

• Provide services or process transactions
• Communicate updates, confirmations, and alerts
• Send promotional messages via email or SMS (with consent)
• Analyze site performance and user behavior
• Improve our services, support, and communication
• Comply with applicable laws and regulations

We may use third-party providers to deliver newsletters, promotions, or transactional emails. These platforms may store and process personal information and track interactions such as open rates and link clicks.

Opt-Out: You may unsubscribe at any time by clicking the “unsubscribe” link in any marketing email.

If you opt in, we may send you SMS messages regarding appointments, promotions, or updates. These are sent via third-party SMS service providers who may store your phone number and delivery data.

By subscribing, you agree that:

• Message and data rates may apply
• Message frequency may vary
• You can reply STOP to unsubscribe at any time

We do not sell your personal information. We may share it with:

• Service providers (e.g., hosting, email/SMS platforms, payment processors)
• Analytics providers to track performance
• Legal or regulatory bodies, when required by law
• Successors in the event of a business sale, merger, or acquisition

We retain personal data as long as necessary to:

• Fulfill the purposes described in this policy
• Comply with legal or accounting obligations
• Enforce our agreements

Depending on your location, you may have the right to:

• Access or request a copy of your data
• Request correction or deletion
• Object to certain processing activities
• Withdraw consent for marketing communications
• Lodge a complaint with a regulatory authority 

To exercise your rights, please contact us through our website or support channels.

We use physical, electronic, and procedural safeguards to protect your data. While we strive to maintain strong security, no method of transmission or storage is 100% secure.

Our website may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal data.

We do not knowingly collect or solicit data from anyone under the age of 13 (or 16 where applicable). If we become aware of such data, we will delete it promptly.

By using our services, you acknowledge that your data may be transferred to and processed in jurisdictions with different data protection laws.

We may update this Privacy Policy from time to time. Updates will be reflected by the “Last Updated” date. Your continued use of our website or services after changes indicates your acceptance.

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us through our website or customer support.

At Salon Rejuvenation, we are committed to providing luxury hair extension services using only the highest quality professional products and techniques. Please review the following policies before your extension appointment.

• Hair Purchase Requirement: All hair extensions applied at Salon Rejuvenation must be purchased directly through Salon Rejuvenation. We do not install hair purchased from outside sources. This ensures quality control, authenticity, color consistency, and allows us to guarantee the integrity of the service.
• Our Hair Quality Standard: We use only premium Remy human hair.
• What is Remy Hair? Remy hair is considered the highest quality human hair available. All hair cuticles remain intact and aligned in the same direction from root to end. This helps prevent tangling, matting, excessive shedding, and promotes a more natural appearance, longer lifespan, and a luxurious look.
• Color Matching: A thorough consultation and color matching appointment is required before ordering hair. Extensions may be ordered in straight texture or curly texture. While we make every effort to achieve an accurate color match, slight variations may occur due to lighting, natural hair variation, and manufacturer differences.
• Coloring Before Installation: For the best results, natural hair is typically colored prior to extension installation. In some cases, extension hair may be custom toned or darkened to create the perfect blend.
• Please Note: Extension hair can generally be darkened, glossed, or toned darker, but it cannot be safely lightened without compromising the integrity and lifespan of the hair.

Due to the custom nature of extension services:

• All extension hair purchases are final sale.
• No refunds will be issued on extension hair.
• No refunds will be issued on installation services.
• Deposits are non-refundable.

Proper home care is essential for maintaining the beauty and longevity of your extensions. Clients are required to:

• Use a professional heat protectant before heat styling.
• Use professional extension-safe oil on mid-lengths and ends to maintain hydration.
• Use salon-recommended shampoos and conditioners. Avoid applying conditioner directly to bonds, wefts, and or tapes.
• Brush extensions daily using a professional extension brush.
• Sleep with hair secured in a loose braid or ponytail.
• Thoroughly dry extension attachment points after washing.
• Glossing & Toning Maintenance

Extension hair can gradually fade, especially blonde shades and fashion colors. We recommend periodic glossing or toning services to:

• Maintain tone
• Enhance shine
• Refresh faded color
• Extend the life and beauty of the extensions

To protect your investment:

• Avoid swimming in chlorinated pools.
• Avoid saltwater exposure whenever possible.
• Install a filtered shower head and change the filter every three months.
• If exposure to chlorine or salt water occurs rinse hair immediately and apply a moisturizing treatment as soon as possible.
• Chlorine and saltwater can cause dryness, discoloration, tangling, and shortened extension lifespan.

Do not apply conditioner, masks, oils, or heavy treatments directly to extension attachment points, bonds, beads, tapes, or wefts. These products may cause slippage, breakdown of adhesives, or premature loosening. Apply conditioning products only from mid-lengths through ends.

We recommend a complimentary extension check-up approximately 2 weeks after your initial installation. During this visit we will:

• Assess attachment integrity
• Check for proper home care
• Answer questions
• Make minor adjustments if needed

After your check-up, we will educate you on what to monitor at home and when to return for maintenance. Maintenance schedules vary by extension method and individual hair growth, but generally occur every:

• 6-8 weeks for tape-in extensions
• 6-8 weeks for hand-tied or sew-in methods
• 8-12 weeks for keratin bond methods

Failure to maintain extensions within recommended timeframes may result in tangling, matting, breakage, or additional maintenance fees. Extension move ups are priced according to the type of extensions applied.Weft install $250. per row, weft move up $150 per row.

Salon Rejuvenation is not responsible for damage caused by:

• Failure to follow home care instructions
• Use of non-professional products
• Excessive heat styling
• Swimming in chlorine or saltwater
• Delayed maintenance appointments
• Attempted self-removal or adjustment

By proceeding with extension services, clients acknowledge that they have read, understood, and agree to these policies.

For weddings requiring travel to your location:

• $75+ travel fee per stylist and/or makeup artist
• Additional travel fees may apply depending on location, parking fees, tolls, early morning start times, holidays, Sundays, or extended travel distances
• 25% gratuity automatically added to all off-site bridal services

• 20% gratuity automatically added

We strongly recommend scheduling a bridal trial prior to your wedding day. Your trial allows us to:

• Discuss your vision
• Review inspiration photos
• Determine the best style for your hair type and dress
• Customize makeup preferences
• Create a detailed wedding day beauty plan

Trials help ensure a smooth and stress-free wedding morning.

For the best possible results, we recommend:

• 2 Weeks Before Wedding
  • Haircut or trim
  • Conditioning treatments
  • Smoothing treatments if desired
  • Hair extension installation if applicable
• 1 Week Before Wedding
  • Hair color services
  • Glossing or toning services
  • Gray coverage appointments
  • Highlight or balayage touch-ups
  • Avoid making major changes to your hair color immediately before the wedding.

Because the bride deserves extra attention and a luxury experience, we reserve:

• Up to 2 hours for bridal hairstyling
• Up to 1 hour for bridal makeup
• Add 20 minutes for lash application if desired
• This allows time for consultation, adjustments, photography moments, veil placement, and final detailing.

Each additional guest receives:

• Hair Styling: Up to 1 hour
• Makeup Application: Up to 30 minutes
• Lash Application: Add 15 minutes if desired
• Service timing may vary depending on hair length, density, extension use, and style complexity.